Frequently Asked Questions
Short answer: Place an order, we review it, you pay the invoice we email, and we ship by ground from our own warehouse. Handgun ammo needs a buyer aged 21 or older, rifle and shotgun ammo 18 or older, and an adult signs on delivery.
Last updated: November 5, 2026
Ordering and payment
How do I order ammunition from Liberty Ammo? Place your order on the site. We review it, confirm your address and eligibility, and email an invoice with payment instructions. After you pay, we ship from our own warehouse. See How Ordering and Payment Works.
Why am I not charged at checkout? Ammunition has legal limits that vary by state and city. We check first so we never take payment for an order we cannot lawfully ship.
What payment methods do you accept? Your invoice lists the options available for your order.
Is my payment information safe? The site does not collect card details. Only pay using instructions from an invoice emailed by contact@libertyammo.store after you placed an order. If you get a payment request from another address, do not pay it.
Shipping and delivery
How long does shipping take? We usually ship within 1 to 2 business days after payment is received. Ground transit is usually 1 to 5 business days. See our Shipping Policy.
Do I need to sign for the package? Yes. An adult aged 21 or older must sign.
Do you ship to PO boxes? No. Ammunition ships only to street addresses.
How do I track my order? We email your tracking number when the order ships.
Which states do you ship to? Most of the contiguous United States. Connecticut, Illinois, New Jersey and Rhode Island need documents first. We do not ship to Alaska, Hawaii, California, Massachusetts, New York or Washington D.C. See Shipping Restrictions by State.
Age and legal
How old do I need to be to buy ammo? At least 21 for handgun ammunition and 18 for rifle, shotgun and rimfire ammunition. Colorado requires 21 for all ammunition. See Age and Legal Requirements.
Do I need a permit? Usually not. Connecticut, Illinois, New Jersey and Rhode Island require a permit, card or certificate. We tell you what we need during order review.
Returns and cancellations
Can I return ammunition? No, once it leaves our warehouse. If an order arrives damaged, defective or wrong, contact us within 7 days of delivery with photos and we will replace or refund it. See Returns and Refunds.
Can I cancel my order? Yes, any time before it ships.
Bulk and business orders
Do you sell ammo in bulk? Yes, by the case and pallet. Ask for a quote on our Bulk Ammo page.
Do you work with ranges, clubs, dealers and agencies? Yes. See Wholesale and Agency Accounts.
Still have a question?
Use the live chat, email contact@libertyammo.store or call (214) 555-0100. See also our Terms and Conditions and Privacy Policy.
Frequently asked questions
How do I order ammunition from Liberty Ammo?
Place your order on the site, then we review it and email an invoice. After you pay, we ship from our own warehouse. No payment is taken at checkout.
Why am I not charged at checkout?
We check your address, age and state rules first so we never take payment for an order we cannot lawfully ship.
How long does shipping take?
We usually ship 1 to 2 business days after payment, and ground transit is usually 1 to 5 business days.
Do I need to be home to receive my ammo?
Yes. An adult aged 21 or older must sign for delivery.
Which states do you ship ammunition to?
Most of the contiguous U.S. Four states need documents first, and we do not ship to Alaska, Hawaii, California, Massachusetts, New York or Washington D.C.
How old do I need to be?
At least 21 for handgun ammunition and 18 for rifle, shotgun and rimfire ammunition, and some states set a higher age.
Can I return ammunition?
No, not once it ships. Damaged, defective or wrong items are replaced or refunded if you report them within 7 days of delivery.
Can I cancel an order?
Yes, before it ships.
Do you sell in bulk?
Yes, by the case and the pallet. Contact us for a quote.
Do you work with ranges, clubs and agencies?
Yes. See our wholesale and agency accounts page.
Do you ship to PO boxes?
No. Ammunition ships only to street addresses by ground carrier.
How do I track my order?
We email a tracking number when your order ships.
How do I contact you?
Use the live chat, email contact@libertyammo.store or call (214) 555-0100.
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